Support Specialist Salary in South Africa

The average monthly salary for a Support Specialist in South Africa is R27 000. This technology profession offers competitive compensation with salaries ranging from R19 964 to R209 639 monthly. With a 5% growth rate and high market demand, this career path presents excellent opportunities for professionals seeking advancement in the technology sector.

Support Specialist Salary Breakdown

A Support Specialist provides advanced technical assistance and problem resolution for hardware, software, or network issues. This role involves diagnosing complex problems, implementing solutions, and offering guidance to users or clients. They are crucial for ensuring system functionality and user satisfaction, often specializing in a particular technology area.

Salary ComponentAmount (Monthly)
Minimum SalaryR19 964
Average SalaryR27 000
Maximum SalaryR209 639
CategoryTechnology
Growth Rate5%
Market DemandHigh

Requirements & Qualifications

Diploma or Bachelor's Degree in IT, Computer Science, or a relevant technical field.
Proven experience in technical support, often at a Tier 2 or 3 level.
Strong troubleshooting and problem-solving skills for complex technical issues.
In-depth knowledge of operating systems, software applications, or network infrastructure.
Excellent communication skills for explaining technical solutions clearly.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified).
Ability to work independently and as part of a support team.

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